Policies
How delivery and returns work on the Rive Sup's storefront.
Free standard shipping above BDT 999
One configurable threshold in site config — below it, an estimated BDT 79 demo fee appears in your cart totals.
Estimated 3–7 business days after dispatch. Free on demo orders above BDT 999; a nominal fee applies below that threshold.
Estimated 1–3 business days in supported metros. Availability and pricing would be confirmed at checkout by the logistics partner.
Tracking appears in Account → Orders once a carrier is assigned. This demo generates illustrative order states only.
Unopened products in original packaging can be requested for return within 7 days of delivery under this demo policy.
Report damaged or incorrect items through the Contact page within 48 hours of delivery with your order ID and photos.
Approved refunds would be initiated to the original payment method within 3–5 business days of pickup. No real refunds occur in this demo.
Everything above is demo policy copy for the frontend — no orders are fulfilled and no refunds occur. Replace it with the brand’s real terms before launch. Questions? Contact the team.
